IT Support Specialist (HelpDesk)

Are you a tech-savvy individual with a passion for providing top-notch IT support? We are currently seeking a skilled and motivated IT Support Specialist for our client – a respectable Latvian bank. If you possess technical knowledge, problem-solving skills, and excellent communication abilities, this opportunity could be the perfect fit for you.



  • A degree in IT or a related field is preferred;
  • At least 2 years of experience in the IT field;
  • Proficiency in computer and software operations (MS Windows Workstation, MS AD, MS Office) and hardware diagnostics;
  • Understanding of network operations, iOS, and MacOS operating systems;
  • Strong communication and problem-solving skills;
  • High sense of responsibility;
  • Good knowledge of the Latvian language, with desirable proficiency in Russian and English.



  • Provide technical assistance to users, responding to received user inquiries;
  • Independently resolve operational issues or involve responsible IT team members (system administrators, information system developers) as needed;
  • Coordinate the execution of application submissions and problem-solving processes;
  • Keep users informed about the progress and outcomes of application resolution, ensuring necessary documentation;
  • Administer user access rights;
  • Offer consultation to users.


We Offer:

  • Monthly gross salary ranging from starting at 2200 EUR (depending on the skills and experience);
  • Employee motivation programs, social benefits, and health insurance;
  • A chance to gain work experience in a professional and friendly team that believes in the value of quality.



We thank all applicants for their interest in the IT Project Manager. However, only shortlisted candidates will be contacted for further evaluation.

Interested? Fill the form
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