Are you a tech-savvy individual with a passion for providing top-notch IT support? We are currently seeking a skilled and motivated IT Support Specialist for our client – a respectable Latvian bank. If you possess technical knowledge, problem-solving skills, and excellent communication abilities, this opportunity could be the perfect fit for you.
Requirements:
- A degree in IT or a related field is preferred;
- At least 2 years of experience in the IT field;
- Proficiency in computer and software operations (MS Windows Workstation, MS AD, MS Office) and hardware diagnostics;
- Understanding of network operations, iOS, and MacOS operating systems;
- Strong communication and problem-solving skills;
- High sense of responsibility;
- Good knowledge of the Latvian language, with desirable proficiency in Russian and English.
Responsibilities:
- Provide technical assistance to users, responding to received user inquiries;
- Independently resolve operational issues or involve responsible IT team members (system administrators, information system developers) as needed;
- Coordinate the execution of application submissions and problem-solving processes;
- Keep users informed about the progress and outcomes of application resolution, ensuring necessary documentation;
- Administer user access rights;
- Offer consultation to users.
We Offer:
- Monthly gross salary ranging from starting at 2200 EUR (depending on the skills and experience);
- Employee motivation programs, social benefits, and health insurance;
- A chance to gain work experience in a professional and friendly team that believes in the value of quality.
Note:
We thank all applicants for their interest in the IT Project Manager. However, only shortlisted candidates will be contacted for further evaluation.