A leading private bank in the Baltics is seeking a Deputy Head of Client Relations to join their team in Riga. This is an exceptional opportunity to take on a leadership role in a dynamic and client-focused environment.
Key Responsibilities:
- Assist in leading the Client Relationship Management Department to ensure top-tier service and client satisfaction.
- Develop and implement strategies for maintaining and growing client relationships, focusing on high-value customers.
- Collaborate with internal teams to ensure seamless communication and service delivery to clients.
- Monitor market trends and client needs, adapting strategies to maintain a competitive edge.
- Support the Head of the Department in achieving department goals and objectives.
Requirements:
- Proven experience in client relationship management within the banking or financial sector.
- Strong leadership and organizational skills, with the ability to manage and mentor a team.
- Excellent communication and interpersonal abilities, with a client-centric approach.
- Strategic mindset with the ability to analyze data and implement effective solutions.
- Professional fluency in Latvian and knowledge of additional languages are advantages.
What We Offer:
- Salary package reflective of your expertise and experience, tailored to meet your expectations.
- Professional growth opportunities within a leading financial institution.
- A dynamic and supportive work environment.
- Health insurance and other employee benefits.
- Modern office facilities in the heart of Riga.