Account Manager (Payments / Acquiring)
đź“Ť Riga, Latvia (hybrid available)
💰 €1,500–1,900 net/month + quarterly bonus (portfolio performance)
🧩 Mid-level | 🕓 2+ years in fintech/e-commerce account management / merchant onboarding
We’re hiring for a UK-based fintech building a modern payment + acquiring platform for all-risk merchants (yes — the interesting ones). The portfolio is growing fast, and we need an Account Manager who can keep merchants happy, organized, and compliant — without losing the human touch.
If you enjoy being the person who turns “complex” into “handled,” and you like working with smart people who genuinely take care of their team… keep reading.
What you’ll be doing
Own your merchant portfolio end-to-end, from onboarding to steady-state growth:
- Guide merchants through onboarding, integration, and post-integration support
- Make sure every merchant stays compliant with internal policies and regulatory requirements
- Build clean, complete onboarding / review document packages (zero chaos, maximum clarity)
- Understand merchant business models and translate them into a story Compliance can approve confidently
- Keep CRM + internal systems up-to-date, accurate, and audit-friendly
- Handle merchant requests fast, proactively, and like you actually care
- Build long-term relationships — you’re not just “support,” you’re the trusted point of contact
What we’re looking for
- 2+ years in B2B fintech or e-commerce (merchant onboarding / account management is ideal)
- Confident with corporate documents across different jurisdictions
- Comfortable in CRM workflows and structured processes
- Strong communicator — you can explain, persuade, and align stakeholders
- Independent, but collaborative (Compliance + Product + Ops will love you)
- English + Latvian + Russian (excellent)
Why you’ll love it here
This is one of those “they actually mean it” benefit packages:
- €1,700–2,200 net/month + quarterly bonus
- Hybrid flexibility + modern spacious office
- Health insurance after 3 months (sports, dentistry, wellness)
- Company-paid training + certifications
- International conferences / industry events
- Team buildings + corporate events that don’t feel forced
- Paid parking near the office
- Paid lunch daily (every working day)
Interested?
DM me and we’ll share the company details, team setup, and next steps.