Key Account Manager

A UK-licensed fintech company, renowned for its transformative impact on financial services, seeks a skilled Key Account Manager to fortify client relationships within the eCommerce sector, with a specialized focus on high-risk merchants. 



  • Act as the primary point of contact for assigned eCommerce clients, concentrating on high-risk merchant accounts.
  • Lead the onboarding process for new merchants.
  • Cultivate and uphold robust relationships to ensure client satisfaction, retention, and expansion.
  • Collaborate seamlessly with internal teams, especially the Compliance and Risk departments, to implement and optimize fintech solutions tailored for eCommerce clients.
  • Ensure adherence to KYC procedures and collaborate closely with the Compliance team to navigate regulatory requirements effectively.
  • Offer strategic insights and guidance based on a profound understanding of client needs and industry trends.
  • Proactively address client inquiries, concerns, and issues to foster a positive client experience.



  • Proven experience as a Key Account Manager in the fintech industry, specializing in onboarding and high-risk merchants.
  • Professional proficiency in English and Russian
  • Strong communication, negotiation, and relationship-building skills.
  • The results-driven mindset with a demonstrated track record of meeting targets and exceeding expectations.



  • Salary: Compensation ranges between €1,800 to €2,200 Net, depending on the candidate’s experience.
  • Health Insurance: After three months, extensive medical insurance covers dental, sports, optical care, and more, along with online doctor consultations and home medicine delivery.
  • Catered Lunches: Diverse and delicious catered lunches from various providers, including Lido, are covered by the company.
  • Professional Development: The company supports professional growth through fully sponsored courses, both in-person and remote, aimed at enhancing skills.
  • Remote Work Flexibility: Following the probation period, employees enjoy the flexibility to work remotely for a significant part of the year.
  • Technology: A MacBook Pro and all necessary work accessories (like wireless keyboard, mouse, phone) are provided to each employee.
  • Complimentary Parking: Free parking is available, facilitating an easier commute for employees.
  • Team Building Activities: A strong community is nurtured through regular corporate events, team-building, and masterclasses, emphasizing continuous learning and unity.
  • Modern Office Environment: Occupying a state-of-the-art office building, the company offers an inspiring and technologically advanced workspace.


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